GST and DDP Pricing Policy

Introduction

To provide Australian consumers with clear information on product pricing, applicable taxes, and delivery arrangements, the following outlines GST calculation, DDP (Delivered Duty Paid) services, and related matters. This policy is intended to improve pricing transparency and does not affect any statutory rights under Australian law.

1. Price Overview

• Product prices displayed on the Platform are generally based on the checkout page.

• Where applicable, DDP (Delivered Duty Paid) may be used so that related taxes and fees are calculated at the time of checkout.

• The final payable amount is confirmed on the checkout page.

2. Price Transparency

During checkout, the system may show the main components of your order, including:

• Product price

• Applicable Australian Goods and Services Tax (GST)

• Shipping costs (if applicable)

• Import or customs-related fees (if included)

Specific items and amounts may vary depending on the order and delivery address.

3. Australian GST

• Orders shipped to Australia may be subject to Australian GST in accordance with local laws.

• Where applicable, GST may already be included in the product price or checkout total.

• If tax rules or rates change, the system may adjust the displayed amounts accordingly.

• Customers generally do not need to report GST separately for amounts already collected or included by the Platform.

4. DDP (Delivered Duty Paid) Service

For orders using DDP:

• Import duties and related taxes are usually handled by the Platform or its partners during shipping or customs clearance.

• Customers typically do not need to arrange customs clearance themselves.

• Goods are delivered directly to the address provided by the customer.

• Shipping may be carried out by third-party carriers such as DHL, UPS, or FedEx, depending on the order.

5. Shipping, Fees, and Timing

• Order processing: Once payment is confirmed, orders generally enter processing within a reasonable working timeframe.

• Estimated delivery: From dispatch, delivery within Australia usually takes several business days; remote areas may require additional time.

• Shipping fees: Whether shipping charges apply and their amounts are shown on the checkout page.

• If incorrect address information leads to extra fees or returns, customers may be responsible for the associated costs.

6. Customs and Documentation

For cross-border shipments, orders may include necessary customs and shipping documents such as:

• Commercial invoice (electronic or paper format)

• Import or shipping declaration documents

• Labels or instructions meeting destination market requirements

These documents are intended to assist smooth logistics and customs clearance; actual content may vary by order.

7. Invoice and Checkout Information

After checkout or order completion, customers can typically view:

• Order total

• Display of taxes and shipping (if applicable)

• Electronic invoices or transaction records for after-sales inquiries, returns, or personal reference

8. Scope

This GST and DDP pricing policy generally applies to:

• Orders shipped to mainland Australia

• Orders shipped to certain Australian islands or remote regions, depending on shipping availability

9. Contact Information

For questions regarding taxes, pricing, or DDP delivery:

• Address: 81 FLOYD PLACE, EAST NORWICH, NY 11732

• Phone: +1 (917) 648-1773

• Email: client@furmixio.com

• Business Hours: Monday–Friday 09:00–12:30 / 14:00–18:00 (CET)